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Disabled Access
We make every effort to make the surgery accessible for disabled patients. There is access through the main door and we have a wheelchair available for use in surgery.

Hearing Difficulties
If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Extended access services are run in conjunction with our PCN from the Northgate Surgery premises. Routine pre-bookable appointments are available for a number of services. Where a service can be offered outside of normal hours, our reception team will advise.

When the surgery is closed, calls for urgent care will be forwarded automatically to our out-of-hours service providers.

The Wakefield District Primary Care Trust is responsible for all out of hours cover.

NHS 111
In the case of urgent need when the practice is closed you can call NHS 111 (just dial 111 on your phone).NHS 111 is free telephone service being introduced nationally to make it easier for people to access local health and social care services when they have an urgent need. In Yorkshire and the Humber, this service will be provided by Yorkshire Ambulance Service (YAS) NHS Trust. It will supersede the NHS Direct telephone service (0845 46 47), and will provide a general number for people to call when their need is urgent but not considered life-threatening (999).Your needs will be assessed and you will be given advice about whether you need:
– Treat yourself at home
– Go to a Primary Care Centre

If you need face-to-face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.